CHLLD Privacy Policy

Effective Date: 16 June 2024

CHLLD ("we," "us," or "our") is committed to protecting the privacy of our users, especially children. This Privacy Policy explains how we collect, use, disclose, and safeguard any information you ("you" or "user") provide when using our mobile application, CHLLD (the "App").

Information We Collect

We may collect the following information from users:

Non-Personally Identifiable Information (NPII)

This includes information that cannot be used to directly identify an individual user, such as device type, operating system version, and usage data (e.g., app features used, frequency of use).

Optional Information (if provided)

Users may optionally provide information such as their child's age range for a more personalized experience. We will never request or collect sensitive data like names, birthdates, or location information.

How We Use Your Information

We use the collected information for the following purposes:

To operate and improve the App

We use NPII to understand how users interact with the App, analyze usage trends, and improve overall functionality.

To personalize the user experience

We may use optional information to provide age-appropriate content and recommendations.

To communicate with you

We may use your contact information (if provided) to respond to inquiries or send important updates about the App.

Information Sharing and Disclosure

We will not share your information with any third-party companies for marketing or advertising purposes. We may disclose your information in the following limited circumstances:

• As required by law or legal process.
• To protect the rights and safety of our users and others.
• To a trusted service provider who assists us in operating the App, but only under strict confidentiality obligations.

Children's Privacy

CHLLD prioritizes children's privacy. We do not knowingly collect any personally identifiable information from children under the age of 13. We encourage parents to be involved in their children's online activities and to use parental controls where available.

Security

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Your Rights

You have the right to access, correct, or delete your information from the App. You can also opt-out of receiving any communications from us. Please contact us at [Insert Your Email Address] for any inquiries or requests.

Contact Us

If you have any questions about this Privacy Policy, please contact us at lekau@botshara.co.za.